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Domain Questions and Answers

To some the world wide web is very hard to understand . . .To that end we try to provide you as much information as possible.

To others it is a matter of shopping for the best deal on the Internet . . . To that end we supply you info to comparrison shop so that you know that you are getting the best deal on the Internet when you shop at The Digital Production Group.

Domain Name FAQ List

Important Questions & Answers about Domain Names

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Question: How do domain names work?

ANSWER: A domain name is very similar to an address forwarding service. The domain name is the address people type in their browser to get to your Web site. The domain name points to the "real" address of the server that contains your Web site content. The "real" address is called the IP address and is a series of numbers, such as This IP address then points to the location on the server where your Web site files are located. Domain names are used instead of IP addresses because most people find it much easier to remember a name rather than a series of numbers. So, your domain name points to your IP address, which is the location of your Web site files on a server, and allows users all across the Internet to view your Web pages.

Buy your domain now!

Back to Top available extensions at The Digital Production Group domains

Question: What is a name server?

Answer: Name servers are the Internet's equivalent to a phone book. A name server maintains a directory of domain names and matching IP addresses. The information from all the name servers across the Internet is then gathered in the Central Registry. Host companies check in with the Central Registry on a regular schedule to get updated name server information, which makes it possible for people across the Internet to access your Web site.

When your domain is set up, information about your domain name is added to our name servers. We then send that information to the Central Registry so that other name servers on the Internet may locate your Web site.

It usually takes about 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions before name servers on other networks are able to access the information after the Central Registry gets it. This period is referred to as the propagation period.

Domain Names & Web Services by The Digital Production Group's name servers are: ns3.secureserver.net and ns4.secureserver.net

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Question: What do I do with my domain once it's been registered?

Answer: Thank you for purchasing a domain name registration! Now that the registration is complete, you have a few options on how to put your domain name to use.

Do you have a Web site already designed for your new domain name?
If your Web site is complete, follow these instructions to get your site on the Internet.

  • Acquire a hosting account.
  • Modify your domain name servers (DNS) to the addresses provided by your hosting provider.

    Upload your Web site to the Internet.

    Did you register this domain name as an investment and wish to sell it?

    Domain names can be a great investment. If you have registered a domain name that you are not using, maybe someone else can! Go to the Account Manager and set up a For Sale parked page for your domain name. Don't forget to include your contact information!

    Did you register this domain name because it is similar to your other domain names?
    The more domain names you register, the better. Prevent others from registering a similar domain name to yours – just to steal away your customers! What to do with all these names? Forward them to your main domain name!

    Do you want to wait to use your domain name?

    Maybe you haven’t decided what to do with your new domain name. Don’t worry – there’s no rush. You can leave it parked with Domain Names & Web Services by The Digital Production Group for the length of your registration.

Back to Top parking a domain name

Question: Can a domain registered elsewhere have name servers registered with Domain Names & Web Services by The Digital Production Group?

Answer: The domain must be registered through Domain Names & Web Services by The Digital Production Group in order for you to use our system to setup name servers for it.

If your domain name is with another registrar then you need to register your name server through them, Network Solutions or InterNIC.

Please contact your current registrar or one of the above companies on how to accomplish that, or Click here to transfer your domain to Domain Names & Web Services by The Digital Production Group.

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domain registration problems with trademarks

Question: Will you define the technical terms used when talking about domain names?


  • Administrative Contact

    The administrative contact is an individual authorized to interact with the registrar on behalf of the domain name registrant. The administrative contact should be able to answer non-technical questions about the domain name's registration and the domain name registrant. It is strongly recommended that the administrative contact be the registrant or someone from the registrant's organization.

  • AERO

    Top-level domain reserved for members of the aviation community.

  • Billing Contact

    The billing contact is the person designated to receive the invoice for domain name registration and renewal fees. The billing contact should be in a position to ensure prompt payment of fees.

  • BIZ

    Top-level domain reserved for the business community.

  • Browser

    A computer program that allows a person to view Web pages. The browser gives some means of viewing the content of Web site pages and of navigating from one page to another.

  • COM

    Top-level domain that was intended just for commercial sites, but has become the most commonly used TLD on the Web.

  • CC

    Top Level Domain that is sometimes used as an alternative to COM, though it is actually a country code for the Cocos or Keeling Islands.

  • COOP

    Top-level domain reserved for cooperative businesses.

  • DNS

    A distributed database of information that is used to translate domain names, which are easy for humans to remember and use, into Internet Protocol (IP) numbers, which are what computers need to find each other on the Internet. People working on computers around the globe maintain their specific portion of this database, and the data held in each portion of the database is made available to all computers and users on the Internet. The DNS is comprised of computers, data files, software, and people working together.

  • Domain Name

    In short, a domain name is nothing more than an alias for a numeric Web address. Each Web site on the Internet has a numeric address that functions like coordinates on a map. Instead of pointing to a geographic location on Earth, these numeric addresses, called IP addresses, point to a location on the Internet. Computers have no problems with locating and remembering numeric addresses. In contrast, many people have trouble remembering long, complicated sequences of numbers. So, to make navigating the Internet easier, the domain name system was invented. This system allows people to use easy to remember names for Web sites instead of numeric sequences.

  • EDU

    A top-level domain available exclusively to educational institutions certified by one of the six U.S. regional accrediting agencies.

  • Fully-Qualified Domain Name

    A fully-qualified domain name (FQDN) includes all parts of a domain: the hostname or subdomain, the domain name, and the top-level domain. They are often seen in the URLs for Web sites (e.g."http://support.microsoft.com").

  • FTP

    File Transfer Protocol is the Internet standard for transferring files from one computer to another, i.e. from a Web developer's computer to the hosting server for her Web site. FTP client software is usually used for this purpose. WS_FTP, CuteFTP, and CoffeeCup are all popular FTP clients. Additionally, there are many Internet sites that have established publicly accessible repositories of material that can be obtained using FTP by logging in using the account name 'anonymous' and an email address as the password.

  • HTTP

    Documents on the World Wide Web are written in a simple "markup language" called HTML, which stands for HyperText Markup Language. HTML looks a lot like old-fashioned typesetting code, where you surround a block of text with codes that indicate how it should appear. Additionally, in HTML you can specify that a block of text, or a word, is linked to another file on the Internet. HTML files are meant to be viewed using a browser, such as Netscape or Internet Explorer.

  • Hypertext

    HyperText Transfer Protocol is the protocol for moving hypertext files across the Internet. It requires an HTTP client program on one end and an HTTP server on the other. HTTP is the most important protocol used in the World Wide Web (WWW).

  • IANA

    Internet Assigned Numbers Authority

    The agency that oversees registration for various Internet Protocol parameters, such as port numbers, enterprise numbers, options, codes, and types. The IANA function is currently located at the Information Sciences Institute at the University of Southern California in Marina del Rey, CA.


    Internet Corporation for Assigned Names and Numbers.

    ICANN is the non-profit corporation that assumed responsibility from the U.S. Government for coordinating certain Internet technical functions, including the management of Internet domain name system. More information about ICANN can be found at their Web site: www.icann.org.

  • INFO

    Top-level domain that is unrestricted, but is generally used for informative purposes.

  • InterNIC


    The InterNIC is a concept for an integrated network information center that was developed by several companies, including Network Solutions, in cooperation with the U.S. Government. Currently, the term "InterNIC" is being used in conjunction with a neutral, stand alone Web page (located at http://www.internic.net) that was established for the purpose of providing the public with information regarding Internet domain name registration. InterNIC is a registered service mark of the U.S. Department of Commerce.

  • IP Address

    Every machine that is on the Internet has a unique IP number - if a machine does not have an IP number, it is not really on the Internet. Most machines also have one or more Domain Names that are easier for people to remember. IP addresses are comprised of four numbers between 0 and 255, separated by periods (e.g. For more information, HowStuffWorks.com has an easy to understand essay on How IP Addresses Work as a part of its larger article on How Domain Name Servers Work.

  • ISP (Internet Service Provider)

    While rather a generic term, ISP generally refers to a person, organization, or company that allows its users access to the Internet. In addition to Internet access, many ISPs provide Web hosting, DNS and other services.

  • MIL

    Top-level domain operated exclusively by the United States Military.


    Top-level domain reserved for museums.

  • NAME

    Top-level domain reserved exclusively for individuals.

  • Name server

    A computer (server) that has both the software and the data (zone files) needed to resolve domain names to Internet Protocol (IP) numbers. Domain names must be programmed into a minimum of two name servers hosted on separate networks.

  • NET

    Top-level domain that is unrestricted, but primarily used by Internet service providers (ISPs).

  • ORG

    Top-level domain that is unrestricted, but mainly used by nonprofit organizations.

  • Parked Domain

    A domain that has been pointed to a generic or simple Web site on the Registrar's network. Domains are usually parked while Web sites for them are under development. Then, after the site is ready, the domain is unparked and pointed to the DNS for the hosting provider's network. This is done to avoid paying for a hosting account before a site is ready to be uploaded. Domains that have been parked with Domain Names & Web Services by The Digital Production Group can be used for email or one-page Web sites.

  • Registrant

    The individual or organization that registers a specific domain name. This individual or organization holds the right to use that specific domain name for a specified period of time, provided certain conditions are met and the registration (NIC) fees are paid. This person or organization is the "legal entity" bound by the terms of all applicable domain registration Service Agreements.

  • Registrar

    An entity with a direct contractual relationship with, and special access to, a registry, that inserts records on behalf of others.

  • Registry

    A database associating DNS information with some person, legal entity, operational entity, or other referent.

  • Restricted top-level domain name (rTLD)

    A top-level domain, such as .biz, .gov, .museum, .name, and .pro, that is only available to registrants who meet certain criteria.

  • Root

    The top of the Domain Name System hierarchy. Often referred to as the "dot."

  • Server

    A computer that provides a service to another computer on a network. If I network two identical machines in my house, and use one to retrieve a file from another, I have just used the second machine as a server. One of the more common kinds of servers is a Web server. These computers offer up Web pages when they are requested. So, when I go to microsoft.com, one of Microsoft's Web servers offers up a Web page to my computer. Most servers have special software that enables them to better manage requests. In the case of Web pages, IIS and Apache are two popular Web server platforms.

  • Technical Contact

    The person responsible for handling the technical aspects of a domain. If a corporation is the registrar of the domain, this person might be the CIO or the network administrator for the company. Otherwise it is likely to be the same person as the Registrant Contact.

  • TLD

    Top Level Domain. In the Domain Name System (DNS), the highest level of the hierarchy after the root. In a domain name, that portion of the domain name that appears furthest to the right. The TLD is often termed the domain name extension. For example, the TLD is the COM in microsoft.com.

  • URL

    Uniform Resource Locator. An Internet "address." A draft standard for specifying the location of an object on the Internet, such as a file or a newsgroup. They are used in HTML documents to specify the target of a hyperlink, which is often another HTML document (possibly stored on another computer).

    Examples of URL's:




    The first part of the URL, before the colon (often http), specifies the protocol. The part of the URL after the colon is interpreted based on the protocol or access method.

  • Forwarding

    Redirecting all Web traffic for a domain to a specific URL. So, I might forward thisdomain.com to my free hosting space at http://customer.earthlink.net. Thus to reach my site at Earthlink all a person would have to type in is the domain, rather than the long URL given to me by my ISP. Masking could also be used to hide the fact that the site was on Earthlink once a visitor got there, if I so desired.

  • US

    Country-code top-level domain that is available exclusively for residents of the United States and its territories.

  • Web Page

    Simply, a block of information running on a Worldwide server process, identified by a specific URL. Such pages are most often written in HTML. It is also possible for a server to create a dynamic Web page via special scripts.

  • Web Site

    A document, usually written in HTML, that displays in a browser such as Internet Explorer or Netscape.

  • WhoIs

    A searchable database containing information about the domains managed through a given Registrar. Registrars are required to make the contact information for domains public.

  • WS

    Top-level domain that is generally interpreted as 'Web Site.

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Question: If I register a domain from Domain Names & Web Services by The Digital Production Group, will I be listed as its registrant?

Answer: Any public domain registration that you register through Domain Names & Web Services by The Digital Production Group will have your name as the registrant, just as if you had registered it through any other ICANN certified Registrar like Network Solutions/Verisign, Register.com, or our other competitors. You will be able to alter all four contact fields for the domain at will, alter its name servers, or use the domain to register your own name servers. We do not charge for any of these services, giving you the freedom to do with your domain, as you want, when you want.

Click here to register your domain today!

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Question: What is the Uniform Dispute Resolution policy?

Answer: ICANN's Uniform Domain Name Dispute Resolution Policy (UDRP) defines how disputes over domain-name registrations are resolved in the global top-level domains (.biz, .com, .info, .name, .name, .net, .org, .pro, and .ws, as well as .aero, .coop, and .museum). In accordance with the Uniform Domain Name Dispute Resolution Policy, you can dispute a claim to a domain name by following the dispute process. The UDRP does not apply to country-code top-level domains, except in a few cases where the local administrator has decided to adopt it. Please click here to see the dispute policy for more information.

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Question: Can I change a domain name or get a refund if I misspelled it when I ordered it?

Answer: Domain Names & Web Services by The Digital Production Group is unable to change or edit the spelling of a domain name after it has been registered. The system is setup to attempt to register the domain exactly as it is entered. Should the registration succeed, charges will be incurred even if the domain entered was not what the person actually intended to type. The system only knows what is actually typed. Because Domain Names & Web Services by The Digital Production Group is charged the moment any domain is submitted, registrations are not refundable.

Back to Topsecond level domain name information

Question: I want to register a domain that just expired. When will it be available?

Answer: Most registrars allow a certain grace period after a domain name expires for the registrant to renew it. That grace period can be as short as one—two weeks or as long as one year in some cases. If the current registrant does not renew it within the allotted time frame, then that domain name should become available. The actual grace period is different for each individual registrar. Once the domain is released you will be able to register it through us.

In many cases soon-to-be-expired domains will be put up for auction. If the current registrant fails to renew the registration within the allotted grace and subsequent redemption periods, you can attempt to obtain the domain by placing a bid for it.

Click here to Register your domain today!

Click here to Backorder your domain today!

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Question: Why is Domain Names & Web Services by The Digital Production Group listed as the registrant of my domain on a Whois lookup?

Answer: When you do a 'Whois' search it is important to pay attention to where you are searching for the information. A registrar is a company licensed through ICANN (www.Icann.org) to record domain registrations on behalf of a customer. Network Solutions, Tucows, and Register are some of our competitors. If you do a 'Whois' query from one of their servers, they are only required to tell you the name of the registrar through which the domain was acquired. They are not required to tell you the registrant of the domain.

The assumption is that if a person knows the name of the registrar, the rest is easy to find out by going to the registrar's site and doing a search there. To perform a search using our server, go to WhoIs and type in your domain. When you do a search on your domain, you receive a message stating that the domain is already taken. You would then click on more information and see that you are the registrant.

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Question: I just registered a new domain name. How long until I can use it?

Answer: New domains and changes to domains may take up to 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions to become effective. This is due to the number of networks involved, and the fact that those networks are controlled by several different agencies. This delay applies to all domains and all Registrars. Please allow for this delay when planning Web sites or configuring a domain to work with your email.

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Question: What is a domain name?

Answer: A domain name is a Web address. The domain name is the same as an IP address (which represents a physical point on the Internet), except the domain name is letters and numbers that make sense to humans, while the IP address is a series of numbers. Thus a domain name locates an organization or other entity on the Internet. When someone types a domain name into a Web browser, the requested Web page will open. For example, the domain name www.yourdomain.com locates an Internet address for "yourdomain.com."

A domain name consists of a top-level and a second-level domain. The "com" part of the domain name generally reflects the type or purpose of the organization or entity and is called the top-level domain (TLD) name. The part of the domain name located to the left of the dot (" . ") — "yourdomain" in this case — is called the second-level domain (SLD) name. The second-level domain name — being the "readable" part of the address — refers to the organization or entity behind the Internet address. Second-level domains must be registered through an Internet Corporation for Assigned Names & Numbers (ICANN) accredited registrar.

Click here to register your domain today!

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Question: What is a top-level domain (TLD)?

Answer: A top-level domain is the part of the domain name located to the right of the dot (" . "). The most common TLDs are .com, .net and .org. Several new top-level domains have been added to the menu recently, including, .biz, .info, .name, and .ws. The top-level domains have certain guidelines attached, but are for the most part available to any registrant, anywhere in the world. Exceptions are the restricted TLDs (rTLDs) — which include .aero, .biz, .edu, .mil, .museum, .name, and .pro — that require the registrant to represent a certain type of entity, or to belong to a certain community. The .name TLD is available strictly for individuals, while .edu is reserved for educational entities, such as universities or high schools. Where appropriate, a top-level domain name can be of geographic significance and hence only available to registrants in the locale defined by the TLD. These are called country-code TLDs (ccTLDs) and include such top-level domains as .bz (Belize), .ca (Canada), .dk (Denmark), .ec (Ecuador), ie (Republic of Ireland), .uk (United Kingdom), .us (United States), and .zw (Zimbabwe).

Click here to register your domain today!

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Question: What is a second-level domain (SLD)?

Answer: Located immediately to the left of the dot (" . "), the second-level domain is the "readable" part of the domain name. The second-level domain is entirely defined by the registrant, and often refers to the organization or entity associated with the IP address. For example: In www.cnn.com "cnn" (Cable News Network) is a second-level domain.

Second-level domains can be divided into further domain levels. For example: www.sportsillustrated.cnn.com. These sub domains sometimes represent different computer servers within departments. More than one second-level domain name can be used for the same IP address.

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Question: What does it mean to register a domain name?

Answer: The Internet domain name system (DNS) consists of a directory of all the domain names and their corresponding computers registered to particular companies and persons using the Internet. When you register a domain name, it will be associated with the computer on the Internet you designate during the period the registration is in effect.

Note that the above description applies to domains that are registered and hosted. If the registrant elects to, a domain can instead be registered and parked. A parked domain name does not need a DNS affiliation.

Click here to register your domain name today!

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Question: Can I register a domain without having a hosting provider yet?

Answer: Yes, you can register as many domains names as you'd like and choose to have them parked until you have found a hosting provider. To do so, register a domain name and select "Parking." If this option is chosen, a Parked Page will be displayed while you finish creating your site, sell the domain, etc. The temporary site will inform anyone passing by that this is the future location of your site. The temporary site will be active 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions after you have completed the registration.

Click here to register your domain name today!

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Question: I have a Trademark dispute. What can I do?

Answer: Unfortunately, we cannot make any changes to the registrant fields without a legal change of ownership or a court order or an order by WIPO.

If you feel that you are the rightful owner of the domain name, please contact the registrant of the domain name. If you are unable to find a satisfactory solution with the current registrant, you will need to settle the issue with a court order. We do not get involved in domain disputes. We cannot make changes to a registrant field without a legal change of ownership or a court order.

Discrepancies with trademark or rightful ownership are handled by WIPO (World Intellectual Property Organization). The email is domain.disputes@wipo.int. If a domain name is under a dispute, the domain name will be locked once we are notified by WIPO. It cannot be modified or transferred to another registrar. Once we receive a court or WIPO ruling we update the domain name accordingly.

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Question: What does it mean to park a domain name?

Answer: Essentially, to park a domain name means to reserve your registered domain until you have created the site content, found a hosting provider, or sold the domain to a third party. When you park your site, a temporary Web page will be displayed until you have decided what to do with the domain. Registrants who do not yet have a hosting provider often use domain name parking.

Parking options include a one-page Web site that will inform the visitor to the site that, for example, this page is “Under Construction,” “Coming Soon,” or “For Sale.” You can also elect to have a customized page displayed.

To set up your parked domain, click here.

Back to Topinformation about domain names - name server info

Question: How do I unpark (i.e. activate) my domain name?

Answer: Once you have determined which hosting provider you will use, you must change the name server information so that the site is no longer parked. Click here to get your Domain Names & Web Services by The Digital Production Group hosting account!

Back to Topdomain name info - how do domain names work?

Question: Which extensions are not available, and why?

Answer: The sponsored top-level domains .aero, .coop, .museum, and .pro. require the registrant to be member of or affiliated with specific communities, and are therefore not accessible to the general public. The .aero TLD, for example, requires the registrant to prove membership of the aviation community. Similarly, .gov and .mil are reserved for the U.S. Government, and U.S. Military, respectively, while .edu is restricted to educational entities. Country-code TLDs outside the United States are also excluded.

Click here to register your domain today!

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Question: How do I check if a domain name is available?

Answer: To find out if a domain name is available, go to our Home Page and enter the desired domain in the domain name search box; then select the preferred extension (top-level domain) from the drop-down list. Click GO to instantly find out if the requested domain is available. If it is, you may proceed to the next steps in the registration procedure.

If the domain name you requested is already taken you will be presented with any available alternatives (i.e. same second-level domain, but with a different extension). For example, you may be able to select a .info or .ws top-level domain, rather than the requested .com. Thus you would be registering www.whatever.info, instead of www.whatever.com. If none of the suggested alternatives are to your liking, you can start over again and search for a different domain for your future Web site.

Click here to register your domain today!